NSWP QUOTE FAQ

1. What info should I provide to get an estimate?

Please email us at info@needsignswillpaint.com with the following information:

  • Please start with a general description of your project and signage needs, be as detailed as possible.

  • Specify if the signage is pre-designed or if you need an original design from us. *see design info

    • If the design is already prepared please attach artwork files in vectorized PDF, AI, or EPS formats.

    • Also, attach any pre existing mock ups if available.

  • Size/Dimensions of area to be painted, and desired size/dimensions of design.

  • Type of surface (drywall, glass, brick, etc...)

  • Number of colors

  • Images of work site if available

  • Timeline/Deadline

  • OPTIONAL: Let us know how you found us!

*DESIGN INFO*

We factor a design fee into any project where we take on design duties. If the design is being used as a logo, for merchandising, etc., licensing fees will be negotiated.

2. I've provided the information above, when can I expect a quote?

You should receive a quote within 2 days from your initial inquiry. Typically we will have some follow up questions, so we will reach back to you via email or plan a phone call to discuss any last details. Once we are sure we have everything we need we’ll be able to get you an estimate.

3. The quote is approved, I'm ready to move forward with the project! What's next?

We'll invoice for a 50% deposit and put you on our waiting list. When the deposit is received we will plan a site visit if possible, and we will officially book you on our schedule.

DEPOSIT INFO: Please note, we DO NOT provide any work or put you on the schedule UNTIL we receive a deposit. In some cases we may choose to provide you with a rough sketch along with the quote, but that is done at our own discretion. Deposits are non-refundable.

PAYMENT OPTIONS: Mailing a check is preferred. Under some circumstances we may accept Venmo or Pay-pal.

4. How do we wrap things up after the project is finished?

You will be invoiced for the remaining payment upon completion. Our payment terms are NET 15, but if the final payment can be provided on the same day as completion that is much appreciated.

We like to share our completed projects to instagram, if you want your business tagged please provide your info and we’ll be happy to give you a shout out! If for any reason you do not want or cannot have your signage shared online don’t hesitate to let us know.

ADDITIONAL INFO

We will deliver physical signs within the Boston area for no additional fee depending on location. If you are outside the Boston area we can ship, but shipping costs will be applied to the final invoice.

ON SITE REQUESTS FROM US

  • On the day of our arrival, have the job area clean. We are not responsible for moving any furniture, machinery, equipment, etc. that may be obstructing the job site.

  • Please inform us of your business/office hours so we can schedule accordingly. If there is a specific time when the job site will be quiet or empty that is ideal.

    • Additionally, if you're business is renovating or in the process of being built, please avoid scheduling us on the same day as general contractors, or other workers so we are not getting in anyones way or risk the work getting damaged.

  • If the base coat of a surface is being painted prior to our arrival, please make sure it is done at least 2 days in advance to ensure it has properly dried.